Managed Cyber Security
That Stops Threats.
Protect your business from ransomware, phishing and data breaches. Managed cyber security & EDR protection, monitored 24/7 by a certified team. 37 years of security expertise.
Get Your Free Cyber Security Review
No obligation. We'll assess your setup and show you exactly where you can improve.
Is Your Business Exposed to
Cyber Threats?
Over 70% of North West SMEs experience at least one of these issues every month. Which ones are costing you?
Waiting hours for an engineer while your team sits idle
One breach averages £25,000 in fines and recovery costs
Break-fix invoices with no budget certainty or proactive care
Every troubleshooting hour is an hour not growing your business
Reactive IT means always playing catch-up with competitors
Legacy software creates security gaps and drags productivity
What Is IT Downtime
Costing Your Business?
UK SMEs face downtime costs of £137–£450 per minute. And every hour of downtime creates 3–4 hours of catch-up. Find your number.
Tell us about your team
Your monthly downtime cost
Based on 2026 UK SME benchmarks. Includes direct productivity loss and 3–4× recovery time multiplier. Toggle GDPR risk to include average £50,000 annual breach exposure.
Stop This - Book Your Free Cyber Security ReviewComplete Cyber Security
Under One Roof
Proactive, AI-monitored managed IT services - so issues are fixed before your team even notices them.
Your complete outsourced IT department. Priority helpdesk, remote support and on-site engineering - with a 34-minute average response.
Cyber Essentials Plus certification, dark web monitoring, EDR endpoint protection, spam filtering and staff awareness training.
Full Microsoft 365 deployment, migration and ongoing management. Teams, SharePoint, Exchange, Copilot AI and beyond.
Business broadband, managed WiFi, leased lines and telephone systems built for reliability and uptime.
Automated backup, business continuity planning and rapid disaster recovery. Your data - always protected, always available.
AI readiness assessments, Microsoft Copilot deployment and strategic IT roadmapping to keep you ahead of your competition.
North West Businesses
Trust MCS Group
Real outcomes from real clients - not generic testimonials. Here's what proactive IT support actually looks like.
We always feel like a priority. MCS respond quickly, communicate clearly, and the proactive monitoring means issues are often resolved before we even notice them.
The service desk is incredibly efficient. 2,479 tickets handled and we maintain a 99.04% SLA. MCS understand the pace of logistics - downtime simply isn't an option.
MCS migrated 15 companies seamlessly with zero disruption. Their project management and technical expertise gave us confidence at every stage. 99.7% satisfaction speaks for itself.
Trusted by North West
Businesses
Real words from real clients - not pulled from a template.
Whether it's a phone call to the support team or an email to our account manager - we always feel like a priority and can rely on the team at MCS, which is exactly what you want when you're outsourcing your IT. As we're hosting The Open again in 2026, reliability of our IT systems is an absolute non-negotiable.
Royal Birkdale Golf ClubSince partnering on Co-Managed IT Support, we've seen a real improvement in how IT issues are handled across the business. The integration of RMM and our branded client portal has empowered our team while giving us the reassurance of 24/7 expert support when needed.
Kammac · 438 staff · 14 sitesFrom day one, MCS Group ensured we maximised the potential of our Microsoft 365 solution, facilitating a seamless execution of our M&A IT integration plans. It was essential that our IT partner could rise to the occasion - and MCS Group certainly delivered.
DR&P Group · 400 staff · 15 companiesYour IT Partner Should Be
Getting You AI-Ready
Most businesses are still running on infrastructure that was never designed for AI. MCS prepares your Microsoft environment so your team can adopt Copilot and the next generation of AI tools safely, confidently, and without disruption.
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AI Readiness Assessment We audit your data, permissions and Microsoft environment to identify exactly what needs to change before you switch Copilot on.
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Microsoft Copilot Deployment Hands-on rollout, user training, and adoption support - so your team actually uses AI day-to-day, not just the IT department.
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AI Governance & Data Security Data classification, access controls and DLP policies configured so Copilot can access what it should - and nothing it shouldn't.
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Strategic AI Roadmapping A 12-month plan aligned to your business goals - showing where AI creates the most value, not just the most hype.
Are You Compliant With the
April 2026 Updates?
Cyber Essentials v3.3 introduced mandatory MFA and 14-day patching rules. Take 60 seconds to find your Red / Amber / Green status.
No obligation. MCS are Cyber Essentials certified assessors.
the North West
We stop IT problems
before they start.
Founded in Liverpool in 1988, MCS Group is the North West's leading managed service provider. While competitors promise "fast support," we've built an infrastructure that means your team rarely needs to call us at all - because we fix issues proactively, before they impact your business.
- 34-minute average response - faster than any competitor in the North West
- Proactive 24/7 AI monitoring stops issues before they affect your team
- Dedicated account manager who knows your business inside out
- Two local offices - Liverpool city centre and Lancashire
- MSP 501 Winner - ranked #1 managed service provider in the North West
Three steps to IT that just works.
We assess your current setup, identify vulnerabilities and show you exactly where improvements can be made. No cost, no obligation, no sales pressure.
We build a support package around your exact needs, headcount and growth goals. Fixed monthly costs. No surprises. No one-size-fits-all.
AI-powered 24/7 monitoring, a dedicated account manager, priority callouts and strategic IT planning. IT that stays ahead of problems.
Real people. Local experts.
Your dedicated support team.
Book your free
IT Health Audit.
No pressure. No obligation. We'll assess your setup, identify what's working and what isn't, and show you exactly what stronger cyber security looks like for your business.
Get Your Free Cyber Security Review
No obligation. Takes 30 seconds to fill in. We'll be in touch within 34 minutes.
Get Your Free Cyber Security Review
No obligation. We respond within 34 minutes - guaranteed.