0330 024 4222 info@mcsgroup.com Liverpool & Lancashire
#1 Ranked MSP in the North West

Full Service IT Support
for North West Businesses

Average response time of 34 minutes, with issues resolved in 1.7 hours on average. Managed IT support trusted by 250+ businesses across Liverpool, Lancashire and the wider North West. Backed by 37 years of experience and a 99% customer satisfaction score.

99%
Satisfaction
1.7hrs
Avg Fix
250+
Businesses

Get a Free IT Review

No obligation. We'll assess your setup and show you where we can help.

Trusted Partners
Microsoft Solutions Partner Acronis Platinum Cyber Essentials Plus MSP 501 Winner
Elliot, Director
Katie, Service Team Leader
Stuart, Senior Account Manager
37+
Years of
Experience

We execute IT support
from start to finish.

Founded in 1988, MCS Group has grown into the North West's leading managed service provider. We don't just fix problems. We proactively manage your entire IT infrastructure so your team can focus on what matters: growing your business.

  • Proactive 24/7 monitoring stops issues before they start
  • Dedicated account manager who knows your business
  • Two local offices across Liverpool and Lancashire
  • MSP 501 Winner, ranked #1 in the North West
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Managed IT Services for the North West

Everything your business needs to stay secure, productive and growing, all under one roof.

Managed IT Support

Fully managed help desk with priority callouts, remote support and on-site engineering. Your complete outsourced IT department.

Cyber Security

Cyber Essentials certification, dark web monitoring, EDR, spam filtering and user awareness training.

Microsoft 365

Full Microsoft 365 deployment, migration and ongoing management. Teams, SharePoint, Exchange and beyond.

Connectivity & Telecoms

Business broadband, managed WiFi, leased lines and telephone systems built for reliability.

Backup & Disaster Recovery

Automated backup, business continuity planning and disaster recovery. Your data, protected.

AI Readiness

AI readiness assessments, Microsoft Copilot deployment and strategic technology roadmapping.

Three steps to better IT.

01
Free IT Review

We assess your current setup, identify weaknesses and show you where improvements can be made. No cost, no obligation.

02
Tailored Plan

We build a support package around your business needs, budget and growth goals. No one-size-fits-all. No hidden costs.

03
Ongoing Support

Proactive monitoring, a dedicated account manager, priority callouts and strategic IT planning. IT that just works.

See why 250+ businesses trust MCS.

A look inside our team, our approach and the framework behind the North West's #1 ranked managed service provider.

  • 1.7hr average resolutionBelow industry average resolution times
  • Dedicated account managersReal people who know your business
  • Award-winning securityCyber Essentials Plus as standard

Meet the people behind your IT.

Stuart
Stuart
Senior Account Manager
Katie
Katie
Service Team Leader
Elliot
Elliot
Director
Nakita
Nakita
Finance Manager
William
William
Director
Robyn
Robyn
Marketing Executive
Estelle
Estelle
Operations Coordinator
Pete
Pete
Technical Manager
Nieve
Nieve
Account Manager
Ryan
Ryan
Service Team Leader

Have a project in mind?

Let's talk about how MCS can transform your IT. No pressure, no obligation.

Book a Free IT Review

Book your free IT review.

No pressure, no obligation. We'll take a look at your current setup, identify what's working and what isn't, and show you exactly where we can help.

Call Us
0330 024 4222
Email
info@mcsgroup.com
Liverpool Office
The Plaza, 100 Old Hall Street, L3 9QJ
Lancashire Office
Seafire Business Park, Burscough, L40 8AH

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© 2026 MCS Group | mcsgroup.com

Liverpool: The Plaza, 100 Old Hall Street, L3 9QJ   Lancashire: Seafire Business Park, Burscough, L40 8AH

Get a Free IT Review

No obligation. We'll assess your setup and show you where we can help.

99%
Satisfaction
1.7hrs
Avg Fix
250+
Businesses
Microsoft Solutions Partner Acronis Platinum Cyber Essentials Plus MSP 501 Winner